Everything included, on every plan

Both plans include every feature below and use the same AI model. They differ only in replies, knowledge size, refresh schedule and the badge.

FeaturesKnowledge from your own content

Knowledge from your own content

The assistant answers from the information you give it, and only that.

Website import: Import one page, a whole site by following its links, or a sitemap, and leave out blog posts and landing pages. Pages are read safely from our servers; nothing runs on your site.
Files: Upload price lists, menus, policies and brochures as PDF, Word, text or CSV. Scanned documents and images are not read yet.
Pasted text and FAQs: Add prices, policies, opening hours or anything not on your website, and write questions with the exact answers you want.
Automatic refresh: Starter re-reads your website weekly and Growth daily. Only changed pages are processed again, and a failed refresh keeps your current knowledge.
Corrections: When an answer is wrong, correct it from the conversation and the assistant uses your correction from then on.

FeaturesAnswers visitors can trust

Built to be useful without making things up.

Says when it doesn’t know: If your content doesn’t cover a question, it tells the visitor instead of guessing prices, policies or availability.
Replies in the visitor’s language: Visitors can write in their own language and get the answer in that language, from the same knowledge.
Guided buttons: Offer up to six buttons such as “Opening hours” or “Contact us” with fixed answers you write. They never use AI replies.
One model for every plan: Every plan uses the same AI model and answer quality. You never choose models or count tokens.

FeaturesYour team stays in the loop

See what visitors ask and step in when a person should answer.

Conversation history: Read every conversation in the dashboard, with test chats from your own team clearly labelled.
Human handoff: Visitors can ask for a person when you turn it on. A team member replies from the dashboard while signed in.
Lead capture: Visitors can leave their name and email in the chat. Leads are listed in your dashboard.
Reporting: Conversations, replies and leads in the dashboard. Growth adds a weekly email summary.

FeaturesSimple to install, careful by design

Made for small teams without a developer on call.

One script tag: Copy the snippet from setup and paste it before the closing body tag, or into your site builder’s custom code area.
Your look: Pick the colour, greeting and corner. The window adapts to phones and doesn’t inherit your site’s styles.
Usage you can see: Replies used, knowledge used and your renewal date are always on the billing page. Nothing is charged beyond your plan without you buying it.
Two users per workspace: Invite one colleague as an admin or member. Billing stays with the owner.

So you can decide with everything in view, these are things Frontal Chat does not do today.

NextYour website

Frontal Chat is in early access. Tell us about your business and we’ll get in touch about setting up your assistant.