Two plans. Same assistant quality.
Both plans use the same AI model and answer quality. You never choose a model or pay per token: a plan includes a number of AI replies each billing month.
Starter
$39/ month
- 500 AI replies per billing month
- Up to 100 website pages
- Weekly automatic website refresh
- 1 website, 1 assistant, 2 users
- Small “Powered by Frontal Chat” badge
- Dashboard reporting
- Email support
Growth
More replies and pages$99/ month
- 1,500 AI replies per billing month
- Up to 500 website pages
- Daily automatic website refresh
- 1 website, 1 assistant, 2 users
- No Frontal Chat badge
- Dashboard reporting and a weekly email summary
- Email support
Sign-up and checkout are not open yet while Frontal Chat is in early access. Contact us if you'd like to try it.
Before you pay
Free trial
7 days or 50 AI replies, whichever runs out first.
No card required; a confirmed email address is. Same AI model as the paid plans. 20 website pages and 100,000 knowledge characters, 1 website, 1 assistant, 2 users.
- The clock starts when your first knowledge (website, pasted text or FAQs) finishes processing, not at sign-up.
- One trial per business. Nothing is charged and no subscription starts when it ends.
- When it ends, your setup is kept for 30 days so you can choose a plan. After that, trial knowledge, conversations and leads are deleted. You are notified beforehand.
Top-up
Extra replies
$29for 500 replies
Bought one pack at a time, valid for 90 days and used after your included replies, oldest first. Available only with an active paid subscription. No automatic recharge. Top-ups do not raise website, knowledge or user limits.
Compare the trial and plans
| Included | Free trialFree | Starter$39 / month | Growth$99 / month |
|---|---|---|---|
| AI replies | 50 for the whole trial | 500 per billing month | 1,500 per billing month |
| Length | 7 days | Monthly, cancel any time | Monthly, cancel any time |
| Websites | 1 | 1 | 1 |
| Assistants | 1 | 1 | 1 |
| Users, including the owner | 2 | 2 | 2 |
| Website pages | Up to 20 | Up to 100 | Up to 500 |
| Knowledge characters | Up to 100,000 | Up to 1,000,000 | Up to 5,000,000 |
| Automatic website refresh | None | Weekly | Daily |
| “Powered by Frontal Chat” badge | Shown | Shown | Not shown |
| Weekly email summary | |||
| AI model and answer quality | Same on every plan | Same on every plan | Same on every plan |
Knowledge characters are counted on the text we extract from your pages, pasted text and FAQs, after removing extra spaces. No annual billing, setup fees, extra seats or extra websites yet. Prices in US dollars.
What counts as a reply
One AI answer that was successfully generated and saved to the conversation counts as one reply. Answers in your own dashboard test chat count too and are labelled as tests.
Not counted: visitor messages, the greeting, guided-button answers, replies written by your team, and failed or empty AI responses. A retry of the same message never counts twice.
Included replies reset at the start of each billing month and do not roll over. When they run out, AI answers pause until the next billing month, a plan upgrade or a top-up. Guided buttons, your contact details and handoff to your team keep working. There are no overage charges and the model is never downgraded.
Changing or cancelling
- Upgrades take effect once the prorated difference is paid; this month’s used replies are kept and the extra replies are added.
- Downgrades take effect at the next billing month. If you are above the lower plan’s limits, we show what is over and you choose what to remove; nothing is deleted automatically.
- Cancel any time from the billing page. The plan stays active until the end of the month you paid for, then does not renew.
- Payments, receipts and your payment method are handled by Stripe.
Included in both plans
- Website knowledge, pasted text and FAQs
- Assistant name, greeting, tone, colour and placement
- Answers in the visitor’s language
- Conversation history
- Answer feedback and corrections
- Lead capture
- Simple guided buttons
- Human handoffA team member replies from the dashboard while signed in.
- Dashboard reporting
Billing questions
More answers on the FAQ page.
What counts as a reply?
One AI answer that was generated and saved to the conversation. Visitor messages, the greeting, guided-button answers, replies from your team and failed responses are not counted, and a retry never counts twice.
What happens when I run out of replies?
AI answers pause until your next billing month, an upgrade or a top-up of 500 replies for $29. Guided buttons, your contact details and handoff keep working. There are no overage charges.
Can I cancel at any time?
Yes, from the billing page. Your plan stays active until the end of the month you paid for and then doesn’t renew.
Can I add more websites or users?
Not yet. Each plan covers one website, one assistant and two users, including the owner.
Your website
See it answer from your own website
Frontal Chat is in early access. Tell us about your business and we’ll get in touch about setting up your assistant.