Acceptable Use Policy

• Break the law, or help others do so, including consumer-protection, privacy and anti-spam laws.
• Deceive visitors, for example by impersonating another business or person, or by presenting false prices, offers or reviews.
• Collect health information, payment card numbers, passwords, government ID numbers or similar sensitive data through the chat.
• Give regulated professional advice (medical, legal, financial) through the assistant as if a qualified person had given it.
• Promote violence, harassment, hate, sexual content involving minors, or illegal goods and services.
• Import content you do not have the right to use, or websites you do not control without permission.

• Try to access other workspaces, bypass limits or the free-trial rules, or create accounts to get repeated trials.
• Probe, scan or test our systems for vulnerabilities without following the reporting process on the security page.
• Overload the service, send automated traffic through the chat, or resell access without our agreement.
• Try to make the assistant reveal its instructions, other customers’ data or our systems, or use it to generate content unrelated to your business at scale.

We may remove content, pause an assistant or suspend an account that breaks this policy. Where reasonable, we tell you first and give you a chance to fix it.

Email abuse@frontalchat.com with the website address and what you saw.